Service Order Dispatcher- (Part TIme)CIMS

Company Name:
Chenega Corporation
## Description
Company Job Title:
Service Order Dispatcher (Part Time)
Chenega Job Title:
SCA WD Labor Category:
Kirtland AFB, NM
Reports To:
Project Manager
FLSA Status:
SCA, Full Time, Hourly, Non-Exempt
Prepared Date:
Approved Date:

The Service Order Dispatcher receives, records, and distributes work orders to service crews upon customers'' requests for service on articles or utilities purchased from wholesale or retail establishment or utility company, records information, such as name, address, article to be repaired, or service to be rendered, prepares work order and distributes to service crew, schedules service calls and dispatches service crew.
Essential Duties and Responsibilities : ( Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position)
Calls or writes the customer to insure satisfactory performance of service.
Keeps record of service calls and work orders.
May dispatch orders and relay messages and special instructions to mobile crews and other departments using radio or cellular telephone equipment.
Other duties as assigned.
Supervisory Responsibilities: NONE
Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
Ethics: __
Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
Work Environment :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.
During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.
CIMS, Chenega Corporation is an EOE. AA/M/F/D/V. Native preference under PL 93-638. We participate in the E-Verify Employment Verification Program.
## Qualifications
Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)
High School diploma or GED, and a minimum of six months of related work experience.
Knowledge, Skills and Abilities:
Must have adequate typing speed
Must be able to operate a two-way radio dispatch control system.
Must have knowledge of shop operations and skills in order to communicate orders by radio dispatch and to assure that work is assigned in the most efficient manner according to the highest priority first.
Must be proficient with Microsoft Office Suite.
## Job
Job: Material Distribution & Handling
Primary Location: United States-New Mexico-Kirtland AFB
Organization: Chenega Integrated Mission Support(CIMS)
Job Posting: Mar 24, 2014, 8:46:13 AM
Unposting Date: Ongoing
Recruiter: Theresa Soriano
Req ID: 1400000688

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